Awful

Awful

If it were possible to give 0 stars I would. They state that they will refund in case of illness I did this as I had a doctors note stating my illness like they required and spent hours filling in their long and arbitrary form and they have not replied even though I paid extra for their "refund protection". It has now been 2 months I sent a chaser email they responded asking me not to send chaser emails so I attempted to call them and then I found out they have no phone number "due to covid" extremely poor service and customer service. I highly recommend never using ticket plan as your ticket provider as they do not care about their customers, only their money.

Pros
None

Cons
Greedy and incopitant